Help + Frequently Asked Questions

General:

Where is your company located?

We are located in Birmingham, Alabama, where we serve customers nationwide on a daily basis. We can ground ship to most locations in the US in 1 to 3 days. We offer overnight shipping everywhere in the United States. You can receive your order as early as 8:00 am in some areas

Products/Ordering:

What are your submission/approval timelines?

For Submissions:

Stapled Programs: received by 4:00 p.m. CST (the day before shipping)

Folded Programs: received by 10:00 a.m. CST (the same day of shipping)

Accessories: received by 1:00 p.m. CST (the same day of shipping)

For Approvals:

Stapled Programs: 12:00 p.m. CST

Folded Programs: 2:00 p.m. CST

Accessories: 3:00 p.m. CST

Please contact us for detailed information about order deadlines

What types of products do you print?

We print just about anything on paper including programs, books, booklets, bookmarks, and many other items, as well as business necessities such as business cards, NCR/Carbonless Contracts, fans and more.

What is a Package?

Our package includes: 1 Registry Book, 150 Programs of your choice, and 50 Acknowledgement Cards (with up to a $30 shipping discount).

What if I need my order shipped to more than one location?

Yes, we provide custom fulfillment services and pack different quantities to be sent to many different locations.

I need my order quickly. Can you help me?

One of our specialties is meeting deadlines that other printing companies cannot. We also have special shipping contracts and can often overnight ship for a lot less than you would normally pay. Please contact customer service for assistance with this type of order. Rush charges might apply

File Transfer:

How do I upload my files?

You can upload your files HERE

What is the largest file I can upload?

We accept files up to 1 Gig via our File Upload page. For files larger than this, please contact customer service for special file upload instructions